Your experience with us is something we take seriously, and we want to make sure every part of your interaction with Elma Boutique feels straightforward and well-supported. Whether you have a question about an order, would like to find out more about one of our products, or simply wish to speak with a member of our team, we are always here and happy to help.

We know that shopping online can sometimes bring up questions or require a little extra guidance — and that is exactly why our customer service team is on hand to assist with whatever you might need. From product enquiries and order updates to return requests or general comments, nothing is too minor for us to address. We firmly believe that open and honest communication is at the heart of a trustworthy shopping experience, and we are dedicated to being attentive and responsive to every message we receive.

If anything is unclear or you would like more information at any point, please do not hesitate to reach out. You can contact us directly at info@elmaboutique.com — we are not just here to help when things go wrong, but to offer support, answer questions, and provide clarity at every stage of your experience with us. Your satisfaction genuinely matters, and we welcome every opportunity to connect and be of assistance.

Phone: +16173518233
Email: info@elmaboutique.com
Registered Address: Hoża 86/410, 00-682 Warsaw, Poland

Monday – Friday: 9:00 AM – 5:00 PM (ET)

We aim to respond to all inquiries within 12-24 business hours. Thank you for your patience!

Do you have any questions?
You can find answers to questions about delivery, returns, orders and other topics in our Frequently Asked Questions